- Created by Erland Helge Hochheim, last modified on 23 Sep, 2020
Currently there are problems on the DTU network, that hinders the access to Computerome HPC and Cloud.
The support team is working on the issue, but unfortunately we do not have any forecast on when the problem will be resolved.
Welcome to the Computerome 2.0 Wiki
Access to Computerome
Access to Computerome is available to everyone interested in Danish Life Sciences and we encourage both academic and industry users to use the facility.
If you are affiliated with the University of Copenhagen (UCPH), please contact UCPH IT for the access to Computerome 2.0.
If you are interested in accessing Computerome 2.0 please find the form that suits your need and send it to computerome@dtu.dk.
- Create new HPC project
- Create new HPC project at DTU
- Modify user information
- Add new users to an existing HPC project
- Add existing users to an existing HPC project
- Remove user from an HPC project
- Inactivate user in an HPC project
- Reactivate user in an HPC project
- Change legal project owner of an existing HPC project
- Change technical project owner of an existing HPC project
- Deactivate an HPC project
- Reactivate an HPC project
- Request to remove legal project owner and add new legal project owner
For information regarding pricing and quotes please contact Computerome National Life Science Supercomputing Center: computerome@dtu.dk.
Setup and Security framework
The Danish National Supercomputer for Life Sciences has an ultra high-density footprint, and is installed in two 500kW containerized Tier IV data center modules.
The system is designed using the bioinformatics reference architecture developed by CBS over the past 20 years and using the standard practices in the industry. It has a full set of comprehensive tools for both management and usage of the system. To get acquainted with the physical Hardware setup please visit here.
Getting Started
The Getting Started page guides new users in the use of the system.
Contact and Support
When requesting support, it is very helpful if you can include at least the following information:
- A relevant and descriptive Subject:
- Which system am I on - Computerome HPC or <named> cloud system - including specific node(s) you are working on.
- What I did - command line(s), loaded modules, working directory, jobid(s), etc.
- Specifically for login issues, please always provide:
- Tool you use (ThinLinc, SSH login)
- Username
- Hostname you connect to
- Messages you receive
- Specifically for login issues, please always provide:
- What I want to happen
- What happened instead - warnings, error messages, logs, etc.
Please include messages as acsii text copy if possible - it's much more usable (searchable) than screenshot.
Please send your support requests from your department e-mail address.
HARDWARE ISSUE ON COMPUTEROME 2.0 SSH LOGIN NODE
Computerome 2.0 SSH login node (ssh.computerome.dk) is currently experiencing an intermittent hardware issue, causing some instability.
While this is being investigated and fixed, we recommend using Thinlinc connection to desktop.computerome.dk - see Virtual Desktop
DTU NETWORK MAINTENANCE
DTU central IT department has announced network maintenance.
Outages on dtu network on 01-26-22 between 19 and 24
IT Service | IT operations messages
Because of troupleshooting on the core network, large parts of both the physical and VPN network will experience outages on 01-26-22 between 19 and 24.
AIT will, on wednessday, conduct troupleshooting of DTU's core network. This means that traffic going into, out of and within campus will experience periodic outages in the time between 19 and 24.
Access to Computerome may be affected during this maintenance. We apologise for any inconvenience caused.
COMPUTEROME 2.0 HOME AND PROJECT STORAGE UPGRADE
Computerome 2.0 Dell/EMC Isilon
HOME (/home/people/...)
PROJECT (/home/projects/...)
storage will be upgraded.
The upgrade will start
Wednesday, 21. July 2021, 09:00 CEST
and is expected to complete no later than
Wednesday, 21. July 2021, 21:00 CEST
Upgrade is performed in on-line mode and should cause minimal to no performance impact during the process.
COMPUTEROME GENERAL MAINTENANCE AND UPGRADES
On 31 August 2021, the Computerome team will be performing general maintenance and upgrades on Computerome; a next generation firewall will be installed, and systems stability increased. Computerome will therefore be unavailable, but we expect services to be fully restored by 1 September 2021. Please keep the downtime in mind when you plan your work.
We apologize for any inconvenience caused by this scheduled down-time.
The upgrade will start
Tuesday, 31. August 2021
and is expected to complete no later than
Wednesday, 1. September 2021
COMPUTEROME 2.0 FILE ACCESS ISSUE
Dell/EMC is currently working to fix a flawed switch in our Isilon storage backend.
This has caused random errors, where some users have received "access denied" on files and directories.
As an unfortunate side effect, it has also caused some users' jobs to terminate prematurely.
Update: 2021.06.28, 10:30 CEST
Isilon file and directory access is back and stable, with no further drop-outs since Friday.
Computerome has returned to normal operations again, and we will be monitoring the situation closely.
COMPUTEROME 2.0 QUEUEING SYSTEM ISSUE
We are experiencing issue with queueing system at the moment.
We are working on the issue, and will be back to normal as soon as possible.
COMPUTEROME 2.0 LOGIN ISSUE
We are experiencing login problems on ssh.computerome.dk at the moment.
We are working on the issue, and will be back to normal as soon as possible.
As a workaround, you can login through ThinLinc (desktop.computerome.dk).
COMPUTEROME 2.0 BATCH QUEUEING ISSUES
We are experiencing issues with the Batch queueing system on Computerome 2.0 at the moment.
We are working on the issue, and will be back to normal as soon as possible.
COMPUTEROME 2.0 SMS SERVICE MAINTENANCE
Computerome 2.0 has received the following message from our external SMS messaging services provider:
Planned system maintenance
We will be performing scheduled server maintenance in the following period:
Start time: 2022-04-20 02:00 CET
End time: 2022-04-20 04:00 CET
All platforms may experience periods of downtime during this time frame.
We expect minimal impact for Computerome 2.0 users, but some may experience issues with the following:
- Delivery of 2 Factor Authentication code via SMS
- Delivery of new password by SMS
COMPUTEROME 2.0 NETWORK ISSUE
Some users are experiencing connection issues on Computerome 2.0 at the moment.
We are working on the issue, and will be back to normal as soon as possible.
COMPUTEROME 2.0 LOGIN ISSUE SOLVED
Computerome 2.0 was experiencing an issue with login to ssh.computerome.dk.
The issue is now resolved and we are back to normal operations.
COMPUTEROME 2.0 SSH LOGIN NODE IS DOWN FOR HARDWARE REPAIRS
As announced in Computerome 2.0 newsletter on May 4. 2020, Computerome 2.0 SSH login node (ssh.computerome.dk) is down for hardware repairs 12:00 - 15:00 CEST today, As an alternative you can use Thinlinc connection to desktop.computerome.dk - see Virtual desktop
COMPUTEROME AFFECTED BY LYNGBY POWER CUT
On Thursday, October 29., 2020 09:00 - 10:15 CET, Lyngby area experienced a power outage due to a cut power cable.
While it did not directly affect Computerome servers, it did prevent access to the systems.
All Computerome systems are now available again.
Check out the new way to interact with the queueing system - Moab viewpoint
We now have an AMD EPYC™ 7601 - Memory Bound HPC Performance server for testing. Please contact Computerome Support for access.
The Danish National Supercomputer for Life Sciences (a.k.a. Computerome) is installed at the DTU National Lifescience Center at Technical University of Denmark.
The computer hardware is funded with grants from Technical University of Denmark (DTU), University of Copenhagen (KU) and Danish e-infrastructure Cooperation (DeiC) - also, it is the official Danish ELIXIR Node.
Computerome 1.0 was opened in November 2014 at #121 on TOP500 Supercomputing Sites.
The current setup, Computerome 2.0, was opened in 2019. It's compute resources consists of 31760 CPU cores with 210 TeraBytes of memory, connected to 17 PetaBytes of High-performance storage,
Please see the Hardware page for further details.
Recently Updated
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request_to_change_technical_project_owner_of_an_existing_HPC_project.pdf06 May, 2022 • attached by Hiroki Takano
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request_to_remove_legal_project_owner_of_an_existing_hpc_project updated.pdf06 May, 2022 • attached by Hiroki Takano
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request_to_reactivate_an_hpc_project updated.pdf06 May, 2022 • attached by Hiroki Takano
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request_to_deactivate_an_hpc_project updated.pdf06 May, 2022 • attached by Hiroki Takano
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request_to_change_legal_project_owner_of_an_existing_hpc_project updated.pdf06 May, 2022 • attached by Hiroki Takano
Computerome is a building-block in the Tryggve project that is working to establish a Nordic platform for collaboration on sensitive data, and that is funded by NeIC and the ELIXIR nodes in Denmark, Finland, Norway and Sweden.
The Tryggve project welcomes use-cases from researchers collaborating on sensitive data with researchers in other Nordic countries. Please follow instructions on the Tryggve Getting Started page.
As part of the Computerome engagement in Tryggve, Computerome is committed to the Tryggve Code of Conduct.
The Name
The Computerome (pronunciation: \kəm-ˈpyü-tər-ōm\) cluster supercomputer is named in accordance with the use of the '-ome' suffix in the field of study in biology.
Computerome is housed at DTU Risø Campus.
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