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Your are welcome to send us your questions or requests to  Computerome support (HPC@bio.dtu.dk).

When requesting support, it is very helpful if you can include at least the following information:

  • A relevant and descriptive Subject:
  • Which system am I on - Computerome main or <named> cloud system
  • What I did - command line(s), loaded modules, working directory, etc.
  • What I want to happen
  • What happened instead - warnings, error messages, logs, etc.

Please send your support requests from your official e-mail address.