Your are welcome to send us your questions or requests to Computerome support (email@example.com)
When requesting support, it is very helpful if you can include at least the following information:
- A relevant and descriptive Subject:
- Which system am I on - Computerome HPC or <named> cloud system - including specific node(s) you are working on.
- What I did - command line(s), loaded modules, working directory, jobid(s), etc.
- Specifically for login issues, please always provide:
- Tool you use (ThinLinc, SSH login)
- Hostname you connect to
- Messages you receive
- What I want to happen
- What happened instead - warnings, error messages, logs, etc.
Please include messages a
Please send your support requests from your department e-mail address.